A sense of attachment,dedication,and identification with a brand or service provider is known as customer _____.
A) commitment
B) inertia
C) share
D) empathy
E) apathy

Question

Quizplus · Accepted Answer

Customer commitment is defined as the degree to which a customer has an emotional and psychological attachment and identification with a particular brand or service provider. It reflects the loyalty and dedication of a customer towards the brand, resulting in long-term relationships and repeat business.

A Sense of Attachment,dedication,and Identification with a Brand or Service