Until 1984,American consumers had only one choice for telephone service-"Ma Bell." However,today consumers have many choices for "data" services.Consumers can choose AT&T,Verizon,CenturyLink or relay on Internet service providers like Skype.This increase in the number of service providers indicates an increase in _____.
A) competitive intensity
B) consumer inertia
C) market associability
D) consumer disconfirmation
E) selective density

Question

Quizplus · Accepted Answer

The increase in the number of service providers indicates an increase in competitive intensity as there are now more options available for consumers to choose from. This competition can lead to better prices, services, and innovation as companies strive to differentiate themselves from their competitors.

Until 1984,American Consumers Had Only One Choice for Telephone Service-"Ma