What does the term CRM stand for?
A)Customer relationship management
B)Customer retention management
C)Client retention marketing
D)None of the above

Question

Quizplus · Accepted Answer

CRM stands for Customer Relationship Management. It is a strategy and technology that companies use to manage interactions with customers and potential customers. The goal is to improve customer satisfaction and loyalty, increase sales, and enhance customer retention.

What Does the Term CRM Stand For