All of the following statements about telemarketing are true EXCEPT it:
A) Gives the seller the opportunity to observe nonverbal communication.
B) Can be conducted by call centers
C) Involves communicating with customers via telephone and/or other electronic media
D) Is a type of direct marketing.
E) Includes feedback and messages can be immediately altered due to feedback

Question

Quizplus · Accepted Answer

Telemarketing does not give the seller the opportunity to observe nonverbal communication as it is conducted over the phone or other electronic media.

All of the Following Statements About Telemarketing Are True EXCEPT