Relationship Selling Refers to

Relationship selling refers to

A) the assignment of a single salesperson to a single customer throughout the course of the entire sale.
B) the practice of building ties to customers based on a salesperson's attention and commitment to customer needs over time.
C) a sales relationship that involves a face-to-face, person-to-person encounter rather than a sale made over the phone or at a checkout line.
D) an exchange in which the customer is involved not simply in the final transaction but in the entire process from concept development to final sale.
E) the practice of maintaining contact with a customer on a regularly scheduled basis following the initial sale of a product or service.