FIGURE 17-3 
-Figure 17-3 above shows there are six stages in the personal selling process ("A" through "F") along with the objective(s) of each stage.If the salesperson's objective is to "ensure that the customer is satisfied with the product or service," what is the name of this stage of the personnel selling process?
A) follow-up
B) prospecting
C) presentation
D) preapproach
E) close
Correct Answer:
Verified
Q66: FIGURE 17-3 Q69: The search for and qualification of potential Q70: If an individual wants the product, can Q72: Which of the following statements describes the Q73: A(n) _ is an individual that wants Q74: There are three types of prospects Q75: Which of the following statements regarding cold Q76: Alice Faulkner is a professional salesperson.She earns Q87: Personal selling begins with the _ stage. Q111: Another name for cold calling is _.
A)cold, warm,
A)lead
B)presentation
C)preapproach
D)prospecting
E)follow-up
A)
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