Figure 20-3
-Figure 20-3 above shows there are six stages in the personal selling process ("A" through "F") along with the objective(s) of each stage.If the salesperson's objective is to "gather information and decide how to approach the prospect," what stage of the personal selling process is the salesperson engaged in?
A) follow-up
B) prospecting
C) presentation
D) preapproach
E) approach
Correct Answer:
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A) leads,