would most likely occur at the preapproach stage in a business selling situation?

Question

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The preapproach stage is all about gathering information on the prospect and determining important factors such as their buying role, important buying criteria, and receptivity to a presentation. Option B may also occur at this stage, but determining the buying role and criteria is the primary focus. A, C, and D would occur later in the sales process after initial contact and information gathering has occurred.

Would Most Likely Occur at the Preapproach Stage in a Business