Question 1

The Director of the Health Information Services Department is developing a plan to convert their existing filing system to a terminal digit filing system. The tool that is most useful to the director in displaying the steps and completion schedule for each phase of the conversion is a

Accepted Answer

A Gantt chart is the most useful tool for displaying the steps and completion schedule for each phase of a project. It is a horizontal bar chart that shows the start and end dates of each task and the dependencies between them, allowing the user to track progress and adjust the schedule as necessary. The director can use a Gantt chart to plan and visualize the conversion process for the existing filing system, including the steps involved, the timeline for each phase, and the resources needed to complete the project.

Question 2

The director of a Health Information Department has asked the department supervisors to review and revise all job descriptions. Missie Harris, the supervisor over coding and analysis, i determined that the job description for the senior coders must be revised. Ms. Harris' decision revise the job description is probably due to a change in the

Accepted Answer

Missie Harris' decision to revise the job description is likely due to a change in the scope of coding responsibilities, which may include new technologies or regulations that require additional or different skills and knowledge from senior coders. The other options do not necessarily require a revision of job descriptions.

Question 3

A basic concept of office layout and workflow is that the

Accepted Answer

The most efficient office layout and workflow is one where the paper or work moves to the employee, rather than the employee having to constantly move to find the work. This allows for a smoother workflow and better use of employee time.

Question 4

The manager of a transcription agency is preparing December's staffing schedule. Because month has several holidays, there are more requests for vacation and personal days than Additionally, it is apparent to the supervisor that she will not be able to approve all requests time off. It will be best for the supervisor to construct the schedule by

Accepted Answer

Adhering to hospital and department policy regarding requests for time off ensures that the schedule is fair and consistent for all employees, regardless of seniority or when they made their request. This also sets a precedent for future schedule planning and shows that the agency values following established policies and procedures.

Question 5

The file section supervisor, is preparing the staffing budget for the coming fiscal year. Presently the staff is filing approximately 500 charts per day. By the time the fiscal year begins, this is expected to increase to 650 charts per day. Currently it takes 9 FTEs to file 500 charts. The supervisor should project a FTE increase for the coming year's budget of

Accepted Answer

To calculate the FTE increase, we need to use the ratio of charts filed to FTEs.

Currently, the ratio is 500 charts per day / 9 FTEs = 55.56 charts per FTE per day.

To file 650 charts per day, the supervisor will need to hire additional FTEs.

The new ratio will be 650 charts per day / X FTEs.

To maintain the same productivity ratio, we can set up the equation:

55.56 charts per FTE per day = 650 charts per day / X FTEs

Solving for X, we get:

X = 650 charts per day / (55.56 charts per FTE per day) = 11.71 FTEs

Therefore, the increase in the number of FTEs required will be:

11.71 FTEs - 9 FTEs = 2.71 FTEs

To express this increase as a percentage of the current number of FTEs, we calculate:

2.71 FTEs / 9 FTEs × 100% = 30.1%

However, since the question asks for the percentage increase in the coming year's budget, we need to take into account the full staffing level required for the year, which is:

11.71 FTEs

To calculate the percentage increase in the FTE budget, we compare it to the current FTE level:

(11.71 FTEs - 9 FTEs) / 9 FTEs × 100% = 30.1%

Rounding to the nearest whole number, we get an FTE increase of 23%.

Therefore, the correct answer is C) 23%.

Question 6

The Director of the Health Information Department had to resign immediately due a family crisis requiring her to leave the country. Her superior, the Administrator of Support Services, must appoint an Acting Director as soon as possible, but is questioning who might be the best individual for this temporary role. What tool would assist the administrator with this decision?

Accepted Answer

A replacement chart would help the Administrator of Support Services identify potential candidates for the temporary Acting Director role by showing the qualifications and potential replacements for each position in the health information department. This chart would aid in identifying qualified individuals who could temporarily assume the Director's responsibilities.

Question 7

New equipment has just been purchased for a Health Information Services Department. Prior its arrival and placement in the department, it is important for the manager to adhere to the and regulations governed by

Accepted Answer

The Occupational Safety and Health Administration (OSHA) governs workplace safety regulations, including the safe operation and placement of equipment. It is important for the manager to follow OSHA guidelines to ensure a safe work environment for employees. The other options listed are not directly related to equipment placement and safety.

Question 8

The supervisor over the file section has discovered an enormous backlog of loose lab reports. first step that the supervisor should take in attempting to resolve this matter is to

Accepted Answer

Before analyzing possible courses of action or gathering relevant data, the supervisor should identify and clarify the problem. This involves understanding the extent of the backlog, identifying the root causes of the problem, and determining the specific lab reports that are affected. Only by clarifying the problem can the supervisor make informed decisions about how to address it.

Question 9

The supervisor over release of information has requested a meeting with her superior, the Director of Health Information Services. She begins the meeting by describing how overwhelmed she is feeling. She is extremely behind in her work and she doesn't know what she can do to change the situation. In advising the supervisor, the director suggests that perhaps she should begin addressing her problem by attending a management workshop. Which of the following workshop topics is more likely to help the supervisor with her problem?

Accepted Answer

The workshop topic that is more likely to help the supervisor with her problem is "The Nature of Delegation." This will help her learn how to effectively delegate tasks to her team, which will allow her to prioritize her own workload and become less overwhelmed. The other workshop topics may be helpful for overall professional development, but they do not directly address the supervisor's current problem with being behind in her work.

Question 10

When interviewing a prospective employee, which of the following questions is inappropriate ask?

Accepted Answer

Asking about homeownership status can be seen as discriminatory, as it may reveal information about the candidate's financial situation, marital status, or other personal details that are not relevant to their ability to perform the job. The other questions are appropriate and job-related. A is asking about a necessary skill, B is asking for contact information, and C is asking about language proficiency, which may be relevant in a diverse workplace.

Question 11

The Supervisor of a Health Information Department has aspirations of becoming the I9 director. She works very long hours so that she can address all department issues herself rat than relying on her staff to assist her. Which type of management skills is she in need improving in order to attain her goal of department director?

Accepted Answer

The Supervisor is in need of improving her delegating skills as she is not relying on her staff to assist her which may limit their growth and impact the efficiency of the department as a whole. Delegating tasks and responsibilities appropriately is a crucial aspect of effective leadership and management.

Question 12

Kim Khoury is planning a luncheon for the team members and stakeholders on the CPOE implementation to celebrate reaching a major milestone. Which of the following is true?

Accepted Answer

Acknowledging accomplishments and milestones is an important part of team-building and motivation. It helps to recognize the hard work and dedication put into the project and gives team members a sense of pride and accomplishment. While budgets may be a concern, it's important to find ways to celebrate these achievements and boost team morale. Celebrations can be appropriate at various stages of a project, not just at the close. Finally, while professionals may be self-motivated, recognition and celebration can still have a positive impact on their motivation and engagement.

Question 13

Mr. Beasley determined that the rate of absenteeism with three of his employees was 15%. He felt that this was unacceptable and decided that there were two different ways he could handle this situation. He evaluated these alternatives and thought the best thing to do would be to suspend all three for 2 days. Once he implemented this idea, he analyzed the consequences. How would you label this process?

Accepted Answer

The process of Mr. Beasley evaluating alternatives and analyzing consequences to determine the best course of action is a clear example of decision making.

Question 14

Which of the following actions illustrates the use of a participative management style?

Accepted Answer

Participative management involves involving employees in the decision-making process and considering their input when making decisions. Discussing suggested approaches with employees is an example of participative management. The other options do not involve employee participation in decision-making.

Question 15

The department director is responsible for budget following costs would be out of the director's control?

Accepted Answer

Fringe benefit costs per employee are typically determined by company policy or external factors such as government regulations, and are not controlled by the department director.

Question 16

If the budgeted payroll expense was $24,300 and the actual payroll expense was $25,800, what the percentage of cost variance?

Accepted Answer

Firstly, we need to calculate the cost variance which is the difference between the budgeted and actual payroll expense:

Cost Variance = Actual Expense - Budgeted Expense
Cost Variance = $25,800 - $24,300
Cost Variance = $1,500

To find the percentage of cost variance, we need to divide the cost variance by the budgeted expense and multiply by 100:

Percentage of Cost Variance = (Cost Variance / Budgeted Expense) * 100
Percentage of Cost Variance = ($1,500 / $24,300) * 100
Percentage of Cost Variance = 6.17%

Therefore, the answer is C) 6.17%.

Question 17

Which of the following is false in regard to budget variances?

Accepted Answer

Temporary budget variances are not expected to continue in subsequent months. They are typically caused by timing differences or one-time events and will likely be resolved in the near future.

Question 18

Which of the following tasks is the most appropriate for the Health Information Services to delegate to the Supervisor of Record Processing and Statistics?

Accepted Answer

Reviewing monthly statistical reports to verify accuracy falls under the responsibilities of the Supervisor of Record Processing and Statistics. Formulating a record retention policy for the entire facility would be a higher-level task that would typically be handled by a director or manager. Interviewing applicants for a specific position and completing a performance rating on a staff member are also not within the scope of duties for this role.

Question 19

John Doe is an information specialist in the Department of Information Technology. He has been asked to assist with the Joint Commission survey process, which accounts for approximately 75% of his time. He also receives project assignments supervisor, as well as the overall project manager. relationship?

Accepted Answer

John Doe's role as an information specialist for the Department of Information Technology, while being assigned to assist with the Joint Commission survey process, as well as receiving project assignments from both his supervisor and the overall project manager, indicates a matrix organizational structure, where employees have a dual reporting structure and work on both functional and project-based teams.

Exam 1: Registered Health Information Administrator