The quality dimension of _____ refers to the consistency of performance from purchase to purchase or to a product's uptime,the percentage of time that it can perform satisfactorily over its life.

Question

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Reliability specifically refers to the consistency of performance over time, whether it be from purchase to purchase or over the product's lifespan. This quality dimension directly addresses the aspect of consistency or predictability in the product's performance.

The Quality Dimension of _____ Refers to the Consistency of Performance