Debbie closely monitors the dialogue with her customers,watching for buying signals,and the right time to close the sale.Debbie is engaged in:
A)The buy-now close.
B)Active listening.
C)Performance gap assessment.
D)Empathy.

Question

Quizplus · Accepted Answer

Debbie is engaged in active listening, where she pays close attention to the customer's dialogue and looks for buying signals. This helps her understand the needs and preferences of the customer, which is crucial in closing the sale. The other options are not relevant to the situation described.

Debbie Closely Monitors the Dialogue with Her Customers,watching for Buying