Knowledge management systems help salespeople by:
A) keeping necessary information in an easily-accessible computerized format
B) providing someone to find the information they need when they need it
C) giving them freedom to promise more things to potential customers,since product information is not written down
D) increasing their commission checks
E) limiting the contact they must have with other employees at their company who may claim ownership of product information
Correct Answer:
Verified
Q10: Knowledge base information makes sales easier if:
A)it
Q11: How does using contact management software make
Q12: Customer relationship management (CRM)software has been described
Q13: All of the following are common forms
Q14: In terms of the sales process,"knowledge base"
Q16: Proposal-writing software is an example of a
Q17: A sales manager at McDaniel Corporation uses
Q18: The main problem with using installed software
Q19: All of the following are things that
Q20: Another name for hosted software is:
A)single administrator
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