Which of the following types of switching costs involves lost time and effort?
A) Financial switching costs
B) Emotional switching costs
C) Procedural switching costs
D) Relational switching cots

Question

Quizplus · Accepted Answer

Procedural switching costs involve lost time and effort due to having to learn new processes or systems. Financial switching costs involve monetary expenses, emotional switching costs involve feelings of attachment or loyalty, and relational switching costs involve the loss of personal or professional relationships.

Which of the Following Types of Switching Costs Involves Lost